💰 Refund & Cancellation Policy – M9 Dental World
At M9 Dental World, customer satisfaction is our first priority. Please read our refund and cancellation policy carefully before placing an order
1. Order Cancellation
🕒 Orders can be cancelled before they are shipped from our warehouse.
📦 Once an order has been dispatched, cancellation requests cannot be accepted.
📞 To request a cancellation, please contact our support team immediately.
🔄 2. Returns & Replacements
🦷 Due to the nature of dental products and hygiene regulations, we generally do not accept returns for products that have been opened, used, or damaged after delivery.
🏭Replacement requests are accepted only in the following cases:
• 📦 Wrong product delivered
• 🚫 Product missing from the order
• 💥 Product received damaged during transit
• 🏭 Manufacturing defect in the product
⏰ 3. Reporting Issues
📸 Any issue regarding damaged, defective, or incorrect products must be reported within 48 hours of delivery.
📷 Customers may be required to provide:
📸 Photos of the product
📷 Photos of the package
🪪 Order details or invoice
💳 4. Refund Process
🎉If your refund request is approved, the refund will be processed to the original payment method.
⏳ Refunds are typically completed within 5–7 business days, depending on your bank or payment provider.
🚚 5. Shipping Charges
🚛 Shipping charges are generally non-refundable, except in cases where the error was caused by M9 Dental World.
📞 6. Need Assistance?
If you have any questions regarding refunds, cancellations, or replacements, please contact us:
📧 Email: info@m9dentalworld.com
📧 Support: support@m9dentalworld.com
🎉🖤M9 Dental World values your trust and strives to handle every order with care, transparency, and professionalism🖤🎉